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WiseN Case Manager Service

A support service that integrates CSP Support Center support items, allowing easy consolidated management of Cases across multiple accounts.

Dashboard

Case Manager integrates management of Support Center support items across multiple Cloud accounts, enabling viewing, registration, and searching of Cases for all accounts.
Provides access to Case information and history to help operate Cloud infrastructure conveniently and continuously.

[Case History / Case Detail View Screen]

Advantage

01

Integrated Management of AWS Support Center

  • Enables viewing, registration, and searching of all Cases across all accounts without separate logins for each account

02

Case Registration and History Inquiry

  • Registers new Cases and configures receipt and reference emails
  • Views detailed information on Case history (status, date, severity, type, content, etc.)

 Addr. 576, Gyeongin-ro, Guro-gu, Seoul, Republic of Korea   |   Tel.  +82 2-2630-5300 

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