Genesys is a call infrastructure solution (CTI/IVR/PBX/Statistics etc.) for IPCC (Contact Center), which has expanded from existing on-premises solutions to cloud solutions on AWS, becoming a representative SaaS solution in the IPCC market.
Advantages
A domestically and internationally verified call infrastructure solution, particularly a leader in the cloud contact center sector.
Enables easy and quick adoption through SaaS solutions and allows flexible form changes according to business transformations.
Accessible anywhere with an internet environment, not limited to office settings.
