Client Cases

JoongAng Ilbo | Building an AI-based real-time article search system

Key Point


The JoongAng Ilbo, with its 60-year history, has introduced an AI search system that accurately identifies the time and context of its vast article database, providing both editors and readers with faster and more accurate information access.

 


The Client


 Founded in 1965, the JoongAng Ilbo has grown alongside Korea for nearly 60 years, earning the unwavering trust of its readers through fair and balanced reporting.


1. Diverse Business Areas and Platforms

Building on its strengths as a traditional general daily newspaper, the JoongAng Ilbo is expanding its diverse business portfolio to keep pace with the rapidly evolving media landscape. In addition to real-time digital news through online and mobile apps, the JoongAng Ilbo also provides in-depth information through specialized economic journals and specialized media outlets across various fields.



The Challenge


1. Massive Data, Complex Searches

The JoongAng Ilbo possesses a massive database of articles accumulated over decades, but finding the right time and context within this treasure trove proved more challenging than expected. Quickly finding the right information for a specific time or situation amidst articles spanning various eras felt like searching for a needle. Existing search systems proved inadequate, especially when editors and readers needed relevant information in real time.


2. The Need for Smarter Search

A new system based on Retrieval-Augmented Generation (RAG) technology was desperately needed, one that went beyond simple keyword search and could understand context and provide accurate answers instantly.



The Solution


1. Smart AI plays a key role as a helpful assistant

JoongAng Ilbo has introduced a new agent-based architecture specialized in perspective recognition and intent identification. This system, with advanced RAG technology, is designed to seamlessly address existing data bias issues while enabling balanced information retrieval.


2. Personalized Search Experience

By adding user-specific features to the basic prompt, the system learns your search style and preferences. Like a long-time colleague learning your preferences, it delivers increasingly accurate results.


3. Natural Conversational Search

Instead of complex commands, simply make requests in natural language, and the system automatically handles various conditions, such as keywords and date ranges. It's as natural and convenient as talking to a skilled librarian.

 


The Result


1. Providing the Right Information in Real Time

The JoongAng Ilbo now offers a real-time, timely article search service. Moving beyond simple keyword matching, it meticulously analyzes the historical context and context to instantly find the articles you need.


2. Unique Search Features of the JoongAng Ilbo

The JoongAng Ilbo's personalized search feature, reflecting its unique editorial style and reporting characteristics, allows users to find the information they need more effectively within the JoongAng Ilbo database.


3. Results That Everyone Satisfies

By accurately analyzing each user's search intent and preferences to provide personalized results, user satisfaction and search efficiency have significantly improved. Both editors and readers can access the information they need more quickly and accurately, streamlining the entire news production and consumption process.



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